I only received 1 smartchlor cartridge. the box packaging says 2 pre-filled cartridges. What's the deal?

It says in the description: System Includes: FROG @ease Test Strips, Jump Start, FROG Sanitizing Mineral Cartridge (lasts 4 months), FROG @ease SmartChlor Cartridge (lasts up to 3-4 weeks depending upon hot tub size and usage). This would be 1 of each.

would this item work for a kiddie pool? it's a larger kiddie pool - about the size of a spa...

I think so. We use ours in our small spa. I’d suggest you take a sample of your water to a pool company and let them check it. The frog is a great benefit but you may need other things for your water too . Hope this helps

Why do I get so much foam on the water? Chemicals are balanced and temp is at 80 during winter with no use. It cant be oils or soaps.

Foam can be caused by a variety of things and it is hard to pinpoint a specific cause. With that said, it could mean your filter needs to be cleaned or that there is something in your lines (biofilm) causing the problem. I would recommend first cleaning your filter with a filter cleaning product. If that does not fix the problem, there are anti-foam products that will dissipate foam immediately. If the foaming persists, you may want to use a system flush or jet clean to clean out your lines (requires draining).

Desertcart Logo

Deliver to Monaco

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

💧 Elevate your soak game with smarter, softer spa water!

EFFORTLESS SPA CARE - Floats when active, flips when empty—no guesswork, just pure relaxation.
SMART CHLOR PRECISION - 3-4 week cartridge cycle with easy color-coded test strips for perfect water balance.
LONG LASTING MINERAL POWER - Replace mineral cartridge only once every 4 months—less hassle, more soak time.
TRUSTED WATER CARE EXPERTISE - Backed by 25+ years of patented mineral technology for crystal clear, silky soft water.
GENTLE YET EFFECTIVE SANITIZING - Uses up to 75% less chlorine—softer on skin, swimsuits, and your spa surfaces.

The Frog @Ease SmartChlor Floating System is a cutting-edge hot tub sanitizer designed for tubs up to 600 gallons. Combining patented mineral technology with SmartChlor, it self-regulates chlorine levels to deliver crystal clear, silky soft water while reducing chlorine use by up to 75%. With easy cartridge replacement cycles and intuitive color-coded test strips, it simplifies maintenance and enhances your spa experience.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

€ 377.15

Duties & taxes incl.

Monacostore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

View all Trustpilot reviews

Brand	FROG
Item Weight	481 g
Item Form	Granular
Product Benefits	Kills Bacteria
UPC	722906032519
Number of Items	1
Net Quantity	1.0 count
Manufacturer	King Technology
Country of Origin	USA
Item model number	01-14-3256
Product Dimensions	22.86 x 22.86 x 22.86 cm; 480.81 g
ASIN	B01A9EZHK4

Frog @Ease SmartChlor Floating Chlorine and Mineral Sanitizing System

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions