Question 1

Ebac 2650E Plus with Accessory Pack - does this include a drainage kit, bactiguard filter and castors as it's not clear from product description?

Accepted Answer

We don't bother to use our Ebac any longer, we still have it but just don't bother with it. So this answer is from memory only. a) No drainage kit supplied but I think it can be purchased separately from what i recall. Very easy also to fix a DIY drain, like an toilet cistern overflow arrangement. b) There is some sort of rear air filter in the unit. Whether its a bacterial filer... not sure but they do state that this filter need changing at regular intervals and again from memory (and my comments) the filters are not cheap. c) No castors.. at least on my unit anyway. Its a carry job. You can try ringing Ebac direct and if they answer then you will be lucky. At the time when I bought ours their After Sales service was atrocious. Finally we found it to be very expensive to run. You have to close off all outlets to external air, windows etc., incl chimney stacks, to ensure it drags water vapour from the room(s) only where it is located. No time switch control but when working it certainly did collect a lot of water in the small(ish) catchment tank. Hope this helps.

Question 2

How long does it take to start collecting water?

Accepted Answer

Straight away. 15 liters of water mine took in 3 days. It's good

Question 3

can I turn off the air purification mode?  I dont want to use the ionizer

Accepted Answer

It does not have an ionizer only a filter.  This cannot be turned off.

Question 4

Hello Does this come with the 5 year guarantee as it would if I bought direct from ebac?

Accepted Answer

I seem to remember that it did.  I only realised after purchase that I might have missed out on this and I contacted supplier who confirmed that, at that time, the 5 yer guarantee did apply to my Amazin purchase. That might of course have changed

ASIN	B01KJICBUO
Air Flow Capacity	15 Litres Per Day
Best Sellers Rank	2,547,987 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 2,518 in Dehumidifiers
Brand Name	Ebac
Capacity	15 litres
Colour	White
Customer Reviews	4.5 4.5 out of 5 stars (681)
Dehumidification Capacity	15 Liters per Day
Included Components	Warranty
Item Dimensions D x W x H	26.5D x 34W x 54.5H centimetres
Manufacturer	Ebac
Model Name	DD295WH
Model Number	DD295WH-GB
Number of Items	1
Number of Packs	1
Number of Speeds	2
Operation Mode	Smart
Other Special Features of the Product	Automatic Moisture Removal, Portable
Part Number	DD295WH-GB
Product Warranty	Free 2 year warranty.
Recommended Uses For Product	Residential
Tank Volume	15 Litres
Unit Count	1.0 count
Upper Temperature Rating	30 Degrees Celsius

Ebac 2250e

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